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Why Travel by Train in China?

Fast & Affordable

China high speed train runs from 200km/hr to 350km/hr at reasonable price. It takes only 4.5 hours by the fastest train from Beijing to Shanghai for the 1318 km journey.

Punctuate and Reliable

Chinese trains are punctuate. They are less affected by weather and environment comparing to internal flights and buses.

Safe & Comfortable

Chinese trains are a safe, comfortable way to travel around China. Each train has its own police. People are traveling under real-name policy.

Cheap Price and Hassle-free Service

We offer the hassle-free service to book China train ticket online. You can search the time table and ticket availability at our website and book online. We accept VISA, MasterCard and PayPal. The e-ticket will be sent to you by email and then you can redeem at railway station's counter.

Search Train

search time table and ticket availability online

buy online

we accept VISA, MasterCard and PayPal

receive ticket

Receive voucher by email and redeem at railway station

How to book China Train Ticket Online?

Frequently Asked Questions

Yes, of course you can. We accept booking request from all over the world. Thanks to the internet technology, our customers grows rapidly.

We accept online booking at least 3 days in advance. You are advised to book the tickets as early as you can. Generally, the China mainland trains open for sale 30 days before the earliest.

The e-ticket is booked under your full name and passport number. You need to provide your name in full which exactly match your passport.

The valid names accepted by the ticketing system is Last Name+First Name+Middle Name

We accept VISA, MasterCard and PayPal online. For customers who does not have credit card or PayPal. we accept bank transfer.

Once your tickets are issued, a voucher with ticket collection code will be sent to you by email. You can then collect the tickets at train station with the voucher and your original passport.

Not really. Once we have received your payment, we will proceed to purchase the tickets as soon as the train opens for sale. In case the tickets are not available, we will inform you by email and you can change to another train or cancel and get refund. Based our experiences, 95% of paid booking have been able to get the tickets successfully.

Besides the ticket fare, we charge the service fee and transaction fee. The service fee varies depending on different ticket price. You can see the fee during the booking process.

Generally, we do not ship tickets outside of China. If you need international shipment, please contact us for a special delivery service and extra cost is needed.

No, sorry. Tickets are not reserved before payment.

We will email you a voucher with ticket collection code. Show the voucher on mobile or printout and present your original passport at the counter. You can collect the tickets at any time before the train leaves.

We send e-ticket by email and do not send paper ticket to hotel. Group travelers who need paper ticket to be delivered to hotel, please contact us for special arrangement.

Please request cancellation online at our My Bookings or contact us by email. For urgent cancellation, please call us. Please read Terms and Conditions before initiating a cancellation request.

Please contact us as soon as possible and we can tell you the procedure to reissue the tickets at train station.

30 days before the earliest. It is 7 to 10 days before if there is railway timetable adjustment.

For e-tickets,  the seats are assigned by computer and no human intervene is allowed. Generally the seats are next to each other, but they might be separated if there are not many tickets left.

  • Passengers between 120 cm (4') and 150 cm (4'11") require a child ticket
  • A child under 120 cm (4')  and accompanied by an adult with a valid ticket may travel for free provided that the child does not occupy a seat/sleeper.

We can try for you but it is not 100% guaranteed as the seats are assigned by computer.

5.0 rating
Dec 9, 2019

I agree! Excellent customer service! very well managed. Super efficient! Flawless! muy bien organizado y exelente servicio al cliente! muy amables todo el equipo de ChinaTicketOnline y el servicio de trenes de alta velocidad de China, impresionante! muy recomendable!

Jordi Albert Llorens
5.0 rating
Oct 13, 2019

קל ומהיר מאד פשוט ומקבלים מיד למייל

*l
5.0 rating
Oct 13, 2019

Egyszerű volt foglalni. A legtöbb helyen elfogadják az oldal által kiallitott jegyet. Van ahol kell kérni az állomáson hagyományos jegyet a “ticket office” nál. De ez gyorsan megy. A vonat sokkal kényelmesebb és olcsóbb kínán belül utazni, mint a repülő. Bár ilyen lenne otthon is. Budapest-Békéscsaba 40perc 🙂 még sokáig álom marad.

*E
5.0 rating
Oct 13, 2019

Excellent process, and easy to navigate

O*
5.0 rating
Sep 22, 2019

Easy easy easy – all worked as described. Just showed emailed voucher at Railway Station. G Class fast trains in first class was very comfortable

*
5.0 rating
Sep 3, 2019

Ok

Laura Chalcoff
5.0 rating
Aug 12, 2019

Excellent communication and advice – A* Service

***
4.0 rating
Aug 12, 2019

Buena, pero quizás el ticket podría ser virtual y no tener que imprimirlo.

Javier

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