• All high speed trains depart from Hong Kong West Kowloon Station
  📍 1 Austin Rd, Kowloon
• The through trains to Guangzhou, Shanghai and Beijing depart from Hong Kong Hung Hom Station
  📍 8 Cheong Wan Road, Hung Hom, Kowloon

• From airport to Hong Kong West Kowloon Station
  🚄 by Airport Express: take Airport Express to Kowloon Station and then take free shuttle bus K1 to Hong Kong West Kowloon Station. It takes 25 minutes.

• From Hong Kong Airport to Hung Hom Station
  🚄 by Airport Express: Take Airport Express from Airport to Kowloon Station and then take free shuttle bus K1 to Hung Hom Station. 35 minutes
  🚌 by bus: Bus line A21 from airport to Hung Hom Station. 1 hour

Once the tickets are purchased, we will email you the voucher and then you can pickup your tickets at railway station. The pickup address and confirmation number can be found in the voucher.

• Hong Kong West Kowloon Station
  The ticket collection cut-off time is 45 minutes before train departure. Please be at the station early enough to collect your tickets before the cut-off.
• Hong Kong Hung Hom Station
  Please be at the station at least 45 minutes before. It can be a long queue during holiday or Canton Fair sessions in April and October.

You can log in at My Bookings and then request to change online. If you have difficulty to change online, you can send us an email.

• High speed train ticket issued by MTR
  The tickets issued by MTR in Hong Kong cannot be canceled online. You need to collect your ticket at MTR's counter before processing the refund.
• Through train tickets issued in Hong Kong
  You can either cancel the ticket at the counter or request to cancel online at My Bookings

Unfortunately, we do not offer deliver-to-hotel service in Hong Kong for independent travelers.  For group > 8 people, please contact our consultant to get special arrangement.