Why Travel by Train in China?
Cheap Price and Hassle-free Service
We offer the hassle-free service to book China train ticket online. You can search the time table and ticket availability at our website and book online. We accept VISA, MasterCard and PayPal. The e-ticket will be sent to you by email and then you can redeem at railway station's counter.
How to book China Train Ticket Online?
Frequently Asked Questions
Yes, of course you can. We accept booking request from all over the world. Thanks to the internet technology, our customers grows rapidly.
We accept online booking at least 3 days in advance. You are advised to book the tickets as early as you can. Generally, the China mainland trains open for sale 30 days before the earliest.
The e-ticket is booked under your full name and passport number. You need to provide your name in full which exactly match your passport.
The valid names accepted by the ticketing system is Last Name+First Name+Middle Name
We accept VISA, MasterCard and PayPal online. For customers who does not have credit card or PayPal. we accept bank transfer.
Once your tickets are issued, a voucher with ticket collection code will be sent to you by email. You can then collect the tickets at train station with the voucher and your original passport.
Not really. Once we have received your payment, we will proceed to purchase the tickets as soon as the train opens for sale. In case the tickets are not available, we will inform you by email and you can change to another train or cancel and get refund. Based our experiences, 95% of paid booking have been able to get the tickets successfully.
Besides the ticket fare, we charge the service fee and transaction fee. The service fee varies depending on different ticket price. You can see the fee during the booking process.
Generally, we do not ship tickets outside of China. If you need international shipment, please contact us for a special delivery service and extra cost is needed.
No, sorry. Tickets are not reserved before payment.
We will email you a voucher with ticket collection code. Show the voucher on mobile or printout and present your original passport at the counter. You can collect the tickets at any time before the train leaves.
We send e-ticket by email and do not send paper ticket to hotel. Group travelers who need paper ticket to be delivered to hotel, please contact us for special arrangement.
Please contact us as soon as possible and we can tell you the procedure to reissue the tickets at train station.
30 days before the earliest. It is 7 to 10 days before if there is railway timetable adjustment.
For e-tickets, the seats are assigned by computer and no human intervene is allowed. Generally the seats are next to each other, but they might be separated if there are not many tickets left.
- Passengers between 120 cm (4') and 150 cm (4'11") require a child ticket
- A child under 120 cm (4') and accompanied by an adult with a valid ticket may travel for free provided that the child does not occupy a seat/sleeper.
We can try for you but it is not 100% guaranteed as the seats are assigned by computer.
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I agree! Excellent customer service! very well managed. Super efficient! Flawless! muy bien organizado y exelente servicio al cliente! muy amables todo el equipo de ChinaTicketOnline y el servicio de trenes de alta velocidad de China, impresionante! muy recomendable!